Processes financial transactions promptly and accurately;
Strictly adheres to all bank policies and procedures;
Prioritizes client demands;
Provides impeccable customer service;
Communicates professionally with all clients and colleagues;
Upholds understanding of all banking products and services, along with company systems and procedures;
Participates in job specific training, various bank training programs such as customer service, and complies with BSA, AML and all bank policies and procedures as required. Other duties as assigned.
Actively participate in the Customer Service First program and support the values of the organization and follow established policies and procedures.
A self-starting team player with High school diploma or GED
Any of the following:
6 months previous teller experience within the financial institution industry;
6 months previous cash handling experience (including balancing a cash drawer) in a retail customer service environment.
Ability to maintain high level of confidentiality is required.
Computer proficiency and familiarity with Microsoft programs and impeccable written and oral communication skills are necessary.
Must be comfortable working in a fast-paced environment with handling frequent interruptions and little to no supervision.
Position can be mentally and physically stressful, requires standing for most of the work day, and requires lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 60 pounds.
Must be able to work flexible hours and/or extended hours as business requires.