Cashier

Job Title: Cashier & Host/Hostess

Compensation: Minimum Wage +

Why Job Seekers Choose Johnny Rockets:

At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team is filled with great people who are optimistic and fun! We promise to bring joy through dance, straw twirling and serving ketchup smiles~ Be a part of the Johnny Rockets team and help us fill the world with fun and smiles! 😊

Flexible Hours: At Johnny Rockets we understand that work life balance is very important. Of course, flexibility is a plus! But we at Johnny Rockets look for Creative Expression and Individuality which totally outweighs everything else!

WE WANT YOU:

• To get excited about performing with a team both musically and through serving guests.
• To get joy out of making others smile 😊
• To ensure that the music doesn’t stop
• To enjoy having fun and still be able to deliver

So, what exactly does a Cashier & Host/Hostess do at Johnny Rockets:

SUMMARY: Create a lively and entertaining experience while serving all-American burgers, shakes and fries

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

Cashier

• Doesn’t wait for the Manager to greet Guests with, a “Hello” as they enter the restaurant, but takes initiative to make it happen.
• Smiles, is upbeat, and energetic when delivering a great Guest Experience.
• Handles Guest concerns to the best of their ability while dealing with them, “right here and now.” If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while resolving the Guests concerns.
• Always asks the Guest, “Have you ever been to Johnny Rockets before?”
• Follows the Server/Cashier Sequence of Service.
• Provides Ketchup smiles.
• Keeps their area clean and well stocked.
• Performs open and closing procedures.
• Follows proper checkout procedures and declaration of tips.
• Works safely while using good judgement and following Company and OSHA regulations
• Immediately informs Manager regarding Guest Experience concerns.

KNOWLEDGE/SKILLS/ABILITIES

• Previous related experience a plus; knowledge of the sequence of service procedures.
• Ability to read, write and communicate with guests and team members. Ability to understand and follow written and verbal instructions.
• Ability to perform simple math calculations.
• Must be able to handle multiple priorities and know how to prioritize.

Required qualifications:

• 16 years or older
• Legally authorized to work in the United States