Kelly Science & Clinical is currently recruiting for a Laboratory Manager-Immunohematology for reference laboratory in San Antonio. This position is a direct hire with competitive salary and full line of benefits.
This role will be responsible for providing managerial support for technical and business activities. Ensures all laboratory procedures are conducted in compliance with prescribed regulations. Will manage the department(s) assigned, exhibit leadership, manage technical activities to include training, evaluating individual performance, counseling, provide testing assistance, as necessary, and maintain knowledge of applicable regulatory/quality requirements. Maintain knowledge of all current Standard Operating Procedures (SOPs) required to perform effectively. Maintain excellent communication with all personnel.
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
Manage and organize some departmental activities for Laboratories’ in different locations. Duties may include:
Perform and/or facilitate corrective/preventive actions in response to audits and deviations.
Participate in project management.
Participate in the management of workforce staffing.
Assure timely delivery of all test reports.
Participate in the planning and preparation of departmental budgets and control all resources within the department.
Participate in the work projects for the development and implementation of validations, process improvements, and Standard Operating Procedures (SOPs) that align with strategic goals.
Maintain strict adherence to Standard Operating Procedures (SOPs), regulatory requirements, and all company policies.
Assure that departmental supplies are maintained within established inventory levels.
Evaluate results and equipment performance in an accurate and timely manner, and analyze quality control data and resolve deviations.
Analyze and prepare reports that measure and monitor laboratory performance.
Interview and make recommendations in regards to hiring, terminating, promoting, demoting, evaluating, counseling, and salary changes for departmental personnel as needed.
Display positive leadership skills and champion management directives with department employees by committing to and embracing the mission, vision, and core values of Laboratories:
Be dedicated to the highest standards of quality and adhere to all safety, regulatory, and quality requirements.
Foster an atmosphere of open, honest communication and knowledge sharing among workers in business units throughout the organization.
Demonstrate respect for co?workers and management.
Consistently improve performance outcomes in customer satisfaction, worker engagement (motivation and satisfaction), operational excellence, innovation, and financial performance.
Maintain a positive work attitude and participate in self?improvement as an effective leader.
Participate in continuing education and attend meetings as required.
Always maintain a professional demeanor while representing all Laboratories.
Train and/or mentor new employees as needed.
Performs other duties as assigned.
Requires a Bachelor’s Degree in related field.
Prefer a Master's Degree from an accredited college or university.
Valid United States Driver’s License
US Passport preferred
Certified MT (CLS) or equivalent is required
SBB preferred (Specialist in Blood Banking)
Kelly® Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interests—it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.]]