Updated 30+ days ago

Senior Technical Training Instructor - Service Planning & Design

San Ramon, CA 94582
Full-time, Part-time

Senior Technical Training Instructor - Service Planning & Design

San Ramon, CA, US, 94583

Requisition ID # 70942

Job Category : Human Resources

Job Level : Individual Contributor

Business Unit: Human Resources

Job Location : San Ramon

Department Overview

The Electric Operations Training Team is a dynamic group within PG&E Academy that focuses on strategically aligning itself with Electric Operations business toward a goal of creating the safest most reliable electric operating system in the industry. It is our job to increase employee safety and productivity by designing, developing, and delivering best in industry learning and on the job support solutions. We are seeking team members who can thrive autonomously in a fast-paced environment that is undergoing change. To be successful, you must be open to change, possess a passion for learning and innovation, be able to build strong internal and external relationships, and have a strong propensity for action, results and continuous improvement.

Position Summary

The Senior Technical Training Instructor will support and instruct curriculum for the Service Planning & Design team.  The role participates as part of a team of instructors that deliver Electric technical training to PG&E's workforce in a manner that allows the workforce to perform their jobs safely and efficiently. This position will ensure that PG&E Academy's technical training programs are delivered with the highest level of safety and performance standards, training all employees to competence and in compliance with PG&E's standards, procedures and Instructor Excellence guidelines. As an Instructor, you will instruct, present and observe students within the Electric Service Planning & Design Department.

This position will travel 20% through PG&E's Service territory.

Qualifications

Minimum:

  • High School Diploma or GED
  • Minimum of 3 years' experience in Service Planning and Design
  • Ability to obtain Technical Training Certification (COMPTIA), or equivalent within 12 months

Desired:

  • College degree in engineering or technical discipline
  • Minimum of 5 years experience in Service Planning and Design
  • Technical Training Certification (COMPTIA)

Job Responsibilities

  • Deliver course curriculum to students and provide feedback to curriculum development team to improve training.
  • Lead moderately complex training courses in technical discipline and facilitate them independently, effectively and credibly.
  • Coach, mentor and develop team members to reach team and individual goals and strengthen core competencies.
  • Coach technical instructors to set expectations around what best in industry training delivery looks like and work to improve overall skill set.
  • Create and implement team strategies to ensure work is executed on time, on target and on budget.
  • Effectively find solutions to issues and risks presented by team members and stakeholders in a timely and clear fashion.
  • Initiate, develop and maintain strong working relationships with line of business (LOB)directors/managers, project managers, and team members, working collaboratively to identify training and performance requirements and advising on learning solutions aligned with those requirements.
  • Interface with client for course and training material feedback. Make suggestions for improvements and changes to curriculum working with Curriculum Development.
  • May lead the development of critical new tools, technology and techniques that requires cross functional coordination.
  • Plan, establish and maintain scheduling in conjunction with operations partners to maximize instructor booking efficiency and quality, adhere to budget and achieve results-driven learning solution goal.
  • Provides technical leadership within the department.
  • Work with Academy partners, including Curriculum Development, Professional Development, Operations, and eLearning to plan for assisting in Academy projects and rollouts.
  • Works closely with Academy Management, line of business leadership, project managers, information systems technology services (ISTS) teams, and PG&E Academy curriculum development, and operations teams to ensure timely and accurate delivery of PG&E learning solutions that meet our company's goals and needs.

Company
Pacific Gas and Electric Company (PG&E), a subsidiary of  PG&E Corporation  (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

EEO
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice                                                                                                                                                                                                                                      The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles  job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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