*wages go into effect May 21st & include an additional $1/hr. summer pay through September 23Location:
Sheetz Stores #00354 - 1915 PLEASANT VALLEY BLVD ALTOONA, PAStarting Rate of Pay:
$20.50Full or Part Time:
Full TimeShift Needed:
Evenings/Overnight PRIMARY PURPOSE OF THIS POSITION:
Profitably lead the day-to-day operations of the store in the absence of the Store Manager.
Focus: Manage the customer experience to ensure that Hospitality/TCF standards are being met to include inventory, preparation, promotion, production, service and sales. Schedule
ESSENTIAL FUNCTIONS: (other duties may be assigned)
- Friday - Off
- Saturday - Off
- Sunday - 7am - 4:30pm
- Monday - 4pm - 1:30am
- Tuesday - 4pm - 1:30am
- Wednesday - 4pm - 1:30am
- Thursday - 4pm - 1:30am
REQUIREMENTS:(Equivalent combinations of education, licenses, certifications and/or experience may be considered)Education
- Assist the Store Manager by providing input into the Recruitment, Selection, Training and Performance Management and Discipline/Termination of employees.
- Provide input into the scheduling of staff.
- Resolve customer complaints and concerns in a timely manner.
- Ensure compliance with applicable policies, procedures and programs.
- Respond to Customer Service Shops, QA Audits, Secret Shops and SMG survey responses.
- Ensure hospitality for all store guests by overseeing timely GUEST transactions, facilities/store cleanliness programs, implementation of Hospitality standards, and proper hosting.
- Ensure the completion of end of day tasks.
- Oversee the proper placement, pricing and stocking of merchandise in the store.
- Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.
- High School Diploma or GED required.
- Two-year degree in a business related field preferred.
- Successful completion of certification testing as needed.
- One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.
- Any other legally required certification
1500 9Th Avenue Station Mall, Altoona, PA 16602
1.7 miles • Full-time, Part-time
407 E Plank Rd, Altoona, PA 16602
2.8 miles • Full-time, Part-time
18.5 miles • Full-time, Part-time
Posting ID: 630713961Posted: 2021-07-19Job Title: Assistant Manager Hospitality