Print Production Lead - Full-time

Staplesis focused on our customer and our community, while empowering you to learn,grow and deliver. As a Print& Marketing Production Lead, youwill be collaborative and inclusive in helping our customers while being partof a fun, team-oriented retail culture. You’llmanageand maintain the production workflow for print and marketing and be the “go to”person in the department for all machine operations and production processes. You will be the primary producer ascustomers submit print orders in-store, online and through email.

• Bonus plan, flexible full-time hours and generouspaid time off; hiring immediately

• Compensation based onqualifications and experience. Staples reserves the right to pay more or less.

• Full medical benefitspackage, 401(k) with company match, and many more benefits

• Associate storediscount and more perks (discounts on mobile plans and other retailers, etc.)

• After applying, engage in a briefconversation via text or e-mail (typically same day) to schedule aninterview. We’ll let you know if you’re not eligible. In-person interviews areat the store location

Play a leadership role in helping your store, yourpeople and your customer win.

• Drive customer satisfaction by assessing customers’ needs, providing superior customer service, and
  focusing on quality in the production process

• Train and coach Print Associates to assist in production asneeded

• Create and manage production workflow, set standards andprocesses for the rest of the team

• Use printers and finishing equipment to produce highquality print and marketing orders on time

• Perform production of proofs and samples for consultation,design quick edits and other document edits

• Maintain machine functionality and organization (includingplanogramming of completed orders, supplies, etc.)

• Be flexible onresponsibilities to perform other duties as assigned

Essentialskills and experience:

• Able to work a flexible schedule (including nights and weekends)

• Ability to multi-task, prioritize and rank production stepsfor many jobs

• Attention to detail and keen eye for noticing qualityissues throughout the production process

• Must be able to engage and speak to customers and understand their needs
• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
• Staples does not sponsor applicants for work visas for this position

Preferred skills andexperience:

• Prior experience in a fast-paced customerservice, retail and/or copy & print production environment