4348 Woodlands BlvdSuite 131,Castle Rock,Colorado,80112-3891,United States of America Customer Service Specialist description:
The Customer Service Specialist performs administrative and customer service tasks for the call center. You are responsible for answering incoming calls, responding to inquiries, and providing program information telephonically and by email. In addition, you are responsible for uploading forms electronically, processing incoming mail, and performing various administrative tasks as required. Customer Service Specialist duties:
Customer Service Specialist requirements:
- Answer and direct inbound calls
- Communicate program information to patients, providers, dialysis centers and other caregivers
- Upload forms electronically, process incoming mail
Our Core Values:
- High School Diploma or equivalent
- 2 years of either call center or administrative experience
- Basic proficiency in MS Word, Excel, Outlook
- Demonstrated accuracy in documentation and data entry a plus!
What we Offer:
- Service Excellence
- Continuous Improvement
- Comprehensive Benefits Package including Paid Time Off, Healthcare and 401k
- Professional Growth Opportunities / Tuition Reimbursement Options
- Diverse, Community-based and FUN Work Culture
- Fortune 500 Growing and Global Healthcare Company
- Opportunity to have Direct Patient Interaction and Build Relationships
Join us as aCustomer Service Specialist as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits