Updated 30+ days ago

Employment Engagement Specialist

Full-time, Part-time

Position:   Employment Engagement Specialist

Location:   Clinical Services - Belltown

Seattle, WA

Job Id:   2317-21056

# of Openings:   1

Job Title:  Employment Engagement Specialist - SEP

Days Off:  Saturday, Sunday

Pay Range:  $50,290.50 - $55,539.60 annually

Shift:  Office Day

Insurance Benefits:  Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits:  Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

Under the supervision of the Employment Services Program Manager the Employment Engagement Specialist will be integrated within DESC's Supported Employment Program to provide case management on a time- and term-limited basis for consumers interested in per-vocational or employment supports. The Employment Engagement Specialist is responsible for outreaching, enrolling and supporting consumers that are interested in more assertive clinical efforts around developing job readiness skills and sustain employment. This position will implement creative approaches and clinical plans with consumers, people often marginalized or without ample resources, that will support them in reaching their employment goals. This position is part of a multi-disciplinary team responsible for providing case management services to adults navigating co-occurring disorders.

This position seeks to heighten positive engagement with individuals around their desire to go back to work and support meaningful conversations around what's next in their recovery. Consumers will be enrolled for a length of 6 months with a chance to extend services up to 2 years. Applicants for this role should have clinical experience working with individuals that present with behavioral issues, mental health symptoms, poor hygiene, and a broad range of disabilities. They should be familiar with job coaching, job development, career pathways and have an interest in working with the community to network and establish positive relationships with employers.

This position, funded mainly by the Medicaid 1115 expansion, is part of the 5 Year Medicaid Transformation Project aimed at enhance the availability of employment services for those who are the most vulnerable and have complex care needs. The Employment Engagement Specialist is a critical position that promotes optimism and innovation in the pursuit of recovery and stabilization.


  • Participate as a member of a multi-disciplinary team providing on-going services to adults with severe and persistent mental illnesses and/or chemical dependency issues.
  • Assess consumers vocational functioning on ongoing basis utilizing background information and work experiences. 
  • Participate in completing individualized service plans, employment engagement plans, and working with the consumers to set SMART goals related to their interests and vocational functioning.
  • Assist consumers in obtaining information about their benefits (e.g., SSI, Medicaid, etc.) and how they will be affected by employment in order for consumers to make informed decisions about employment opportunities. Refers consumers to benefits counseling and help report earnings, as needed.
  • With the consumers permission, provide education and support to their support system. Discuss preference for disclosure of psychiatric status to employers and provide ongoing guidance about balancing recovery goals.
  • Conduct job development and job search activities directed toward positions that are individualized to the interests and uniqueness of the people on your caseload, following the principles and procedures of IPS supported employment.
  • Conduct a minimum of six employer contacts per week. Employer contacts are designed to learn about the needs of the business, describe supports offered by the program and describe consumer strengths that are relevant to the position.
  • Provide individualized follow-along supports to assist consumers in maintaining employment.
  • Provide education and support to employers as agreed upon by consumer, which may include negotiating job accommodations and follow-along contact by the employment specialist with the employer.
  • Provide outreach services as necessary to consumers when they appear to disengage from the service.
  • Provide timely interventions. Returns phone calls and reacts to situations in a timely manner. For example, returns client phone calls within 24 hours. Goes to see employers about job loss or job problems within 24 hours. Follows up on job leads within 48 hours. Meets with clients within one week prior to job starts and within three days after job starts.
  • Participate in routine meetings with behavioral health treatment team and communicates individually with team members between meetings in order to coordinate and integrate vocational services into treatment. 
  • Advocate for consumers access to community resources and services, ensuring that consumers needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.
  • Complete documentation on all consumer interactions according to agency standards.


  • Current Washington Department of Health minimum credential as an Agency Affiliated Counselor - or ability to obtain that within 30 days of employment.
  • Be able to pass a Washington State Criminal background check.
  • Valid Washington State driver's license and insurable driving record.
  • Willingness to be flexible and work cooperatively with coworkers to accomplish all responsibilities of the team.
  • Ability to communicate and work effectively with staff from various backgrounds.
  • Interest in and experience working with individuals disabled by mental illness and/or substance abuse.
  • Ability to work effectively with individuals displaying a wide range of unpleasant and/or bizarre behaviors.


Relevant Bachelor's degree in social work, psychology, or related behavioral science, or

Bachelor's degree in any field and 1 year of paid work experience in social services, or


  • Bilingual in Spanish and English preferred.
  • Bicultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC (see application details) definition), preferred.
  • Knowledge of de-escalation skills, crisis intervention & stabilization, and harm reduction strategies, preferred.
  • Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective clinician; and value a non-judgmental response to sensitive issues. 
  • Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment.


The Downtown Emergency Service Center is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants.  The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification.  Women and minorities are encouraged to apply.

Posting ID: 634472594Posted: 2021-06-12Job Title: Employment Engagement Specialist