Updated 30+ days ago

Customer Service Representative

708 12Th Street,
West Columbia, SC 29169
Wage
$10.00 - $13.00 based on experience
Full-time

Offers Bonus Incentive Compensation

About Us

Our management company currently operates more than 70 privately owned consumer lending stores specializing in short term cash advances with locations in Alabama, Georgia, South Carolina and Tennessee. Each store operates under small loan license issued by the State. Our organization continues its planned expansion of locations in these targeted markets of the Southeastern U.S. as opportunities are developed and identified. We are currently seeking Managers in Training and Customer Service Representatives.

Job Description
Customer Service Representatives (CSR) are responsible for the successful daily operation of their office as directed by the Manager. Duties include but are not limited to:

  • Customer Service
  • Telephone Collections
  • Processing Credit Applications
  • Maintaining Customer Account Records
  • Loan Closing & Payment Processing
  • Cash Drawer Accuracy & Security
  • Customer Mail & Telephone Solicitation
  • Outside Marketing
  • Daily Banking Activities
  • General Office & Administrative Duties

Experience & Compensation
Customer relationship experience, in which ongoing relationships with customers are successfully managed over months or years, is preferred. All ambitious self-starters with a great personality and strong people skills will be considered. Telephone skills are required.

Customer Service Representative: No experience required; however, the highly qualified applicant will have experience with consumer financial services or collections. Customer Service Representatives start at $10 - $11 per hour base pay depending on experience and ability and are eligible for monthly bonus up to $1,200.

Benefits offered by the organization include:

  • Group Health Insurance Program
  • Life Insurance (paid and voluntary)
  • Paid holidays
  • Paid vacation
  • Paid personal/sick time

Job Requirements and Qualifications

  • Valid driver’s license and a reliable personal vehicle
  • A drug test and background check are performed on all employees
  • Employees must be able to work during business hours or as scheduled

Business hours are generally Monday through Friday, 9 am to 6 pm, but additional work scheduled beyond regular business hours may be required to meet business goals

Posting ID: 635755684Posted: 2021-06-17Job Title: Customer Service Representative