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$7.82 - $9.36
Full-time
San Juan, PR 00979
Updated 30+ days ago
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  • Key Job Functions
    • Gain a comprehensive understanding of OPERA
      • Conduct opening procedures, ensuring all rooms are assigned and cleaning appropriately based on statuses.
      • Ensure 85% of vacant dirty rooms are cleaned and certified for guest occupancy by 3:00 PM.
      • Monitor the room statuses in OPERA and direct the efforts accordingly.
      • Make the relevant room status changes on the software as per the instructions given by floor supervisors. 
    • Maintain, control and issue radios and devices.
    • Ensure VIPs rooms are identified, tracked and prepared timely.
    • Ensure DND and wellness program is adhered to.
    • Ensure that office opening procedures are followed up and all filing is kept current.
    • Supply ordering, inventory, and usage monitoring.
    • Maintain MSDS file.
    • Following up with concerned guests, associates and departments in case of guest requests or complaints.
    • Obtain daily operating information within hotel and create daily assignments for staff members.
    • Gain a comprehensive understanding of Quore and Opera monitoring and following up to completion.
    • Maintain and foster relationships with external departments including front desk, engineering, security, sales, catering and banquets.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Posting ID: 638501392 Posted: 2021-09-23 Job Title: Housekeeping Receptionist