Updated today

Shuttle Reservations Agent | Summer Seasonal | Hiring Immediately

Edwards, CO 81632
Part-time

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Responsibilities Include:

  • Answer inbound telephone calls in a polite, professional and timely manner
  • Create and update reservations for our Shared Shuttles, Private cars and Charter Vans using our reservation system
  • Understand Epic Mountain Express Products and Services so you can effectively offer guests options that will meet their transportation needs
  • Provide a level of service on every interaction that exceeds our guest’s expectations
  • Interface with internal departments including dispatch, operations and Group Sales Representatives.
  • Other duties as assigned

 

Preferred Skills:

  • High School Diploma or GED preferred.
  • Bi-Lingual is a PLUS

 

The budgeted range starts at 13.50 - 14.00.  Actual pay will be adjusted based on experience.

 

The perks and benefits include

  • Free ski passes for employees 
  • 401(k) retirement plan  
  • Accrued Sick Time 
  • Discount lift tickets for friends and family 
  • Free ski lessons 
  • Discounted lodging, food (including $5 meals), gear, and mountain shuttles 
  • Discounted bike haul & golf 
  • Excellent training & professional development 

Seasonal Full Time roles are eligible for the above, plus…

  • Critical Illness and Accident plans
  • Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)  
  • Free ski passes for dependents

 

Epic Mountain Express is the most experienced resort transportation provider in Colorado. Our 24-hour winter season operations offer a variety of schedules and a fun environment where you can meet new people and no two days are the same. Enjoy amazing views and access to Colorado's best outdoor activities.  As part of the Vail Resorts family, we offer great benefits and perks, including a free ski pass and discounts on lodging and gear. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 323809

Posting ID: 638531003Posted: 2021-07-24Job Title: Shuttle Reservation Agent