As a Cabana Server, provide friendly, responsive service to create a beyond expectations beverage and dining experience for all guests. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.
Must be least 18 years of age. State or Local Law may require a certificate upon completion of an alcohol awareness/safety class.
-Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
-Greet guests, inform them of drink specials, provide menu tours, and recommend items you genuinely feel guests will enjoy and advise any menu changes. -Take food and beverage orders from guests, enter orders in the point-of-sale system and relay any special dietary needs and special requests. -Deliver food and beverage orders from kitchen and bar with appropriate service trays to guests in a timely manner, along with the appropriate accompaniments and condiments from service bars. -Perform side work at the start and end of each shift as required. -Maintain clean, neat, and organized service areas. -Prepare final bill, present check to guest, accept payment, process credit card charges or make change if applicable. -Be ready and willing to assist fellow associates as situations rise
-Be aware of guests' rate of consumption of alcohol and its effect and take immediate corrective action to help the guest as well as to protect the interest of Kalahari Resorts and its associates while following all laws pertaining to Alcohol Sales and Guest Safety. -Follow safe food handling procedures and provide a safe environment for our guests and associates.
-Good verbal communication and interpersonal skills are a must. -Ability to operate a Micros (cash register) terminal and Phone system. -Must be effective in handling opportunities in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Physical Demands The Associate needs to be able to move and position themselves around the indoor & outdoor waterpark. The Associate must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Must be able to lift and balance a tray.
-Flexible Schedule -Competitive Pay -Fun Work Environment -Associate Perks & Discounts -Insurance & 401k Plan with match
Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Associate for this job. Duties, responsibilities and activities may change at any time with or without notice.
Kalahari Resorts is an Equal Opportunity Employer.