Updated 13 days ago

Banquet Captain

Charleston, WV 25329
Similar jobs pay
$9.39 - $11.47
Full-time, Part-time
Hotel:
Charleston Embassy Suites

Job Description

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by

planning and implementing the serving details for the event.

Work Performed:

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:


    - Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware ;
    - Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled ;
    - Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner ;
    - Ensures the servers are ready to serve the meal when its prepared ;
    - Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned ;
    - Maintain communication with the guest contact person for guest needs ;
    - Set-up, operate and dismantle audio-visual equipment ;
    - Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment ;
    - Ab le to perform job of Banquet Associate and Banquet Bartender ;
    - Able to understand departmental forecasting to ensure appropriate staffing levels ;
    - Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory ;
    - Ensures service standards are being followed and takes corrective action when they are not ;
    - Guide, direct, and motivate banquet staff;
    - Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and
    - Any and all other work as required to complete the primary purpose of the position.


Qualifications:

Required Prior Experience:

Previous customer service experience

S ix months of banquet food service experience

Preferred Prior Experience:

Prior leadership experience

Preferred Education:

High School diploma or equivalent

Required Licenses/ Certification:

Food Safety certificate or complete training during initial 90 days.

Alcohol certification or complete training during initial 90 days.

Physical:

Ability to lift, pull and push up to 50 pounds.

Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift

Other:

Must be flexible to working days, early mornings, evenings, nights, weekends and holidays.

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

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Posting ID: 639554769Posted: 2021-09-03Job Title: Banquet Captain