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$8.70 - $10.63
Full-time, Part-time
7814 Reynolds Rd, Mentor, OH 44060
Updated 30+ days ago

A TGI Fridays Server (W/W) possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the guests’ expectations.

 

Specific responsibilities of the Server (W/W) include:

 

-Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.

-Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations.

-Promptly and accurately takes food and beverage requests from guests.

-Ensures expedient service of food and beverages to the guest.

-Frequently checks up on the guests and uses visual cues to provide silent service as appropriate.

-Learns TGIF menu and beverages, expertly recommends and upsells items.

-IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger.

-Follows all Fridays Service Style Standards.

-Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable.

-Practices conversational ordering by mentioning current promotional features.

Requirements A TGI Fridays Server (W/W) must be able to carry natural conversation with guests without sounding scripted or intrusive.

 

Additional specific requirements for the Server (W/W) include:

 

-Must be able to deliver plates and food and clear tables

-Must be able to hear well amongst loud background noise

-Must be dressed neatly and well groomed in company approved uniform at all times

-Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately

-Must be able to calmly respond to angry guests and notify a Manager

-Must be able to read and write notes to hearing impaired guests

-Must be able to read menus to sight-impaired guests

-Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request

-Must be able to read and write

-Must be able to stand and walk during entire shift

-Must be able to reach, bend, stoop and wipe counters/tables

 

DISCLAIMER: THIS CONTENT REPRESENTS THE ROLE OF A TGI FRIDAYS INC. EMPLOYEE. YOU ARE APPLYING TO A FRANCHISE LOCATION WHERE FRANCHISEES MAY INCLUDE DIFFERENT OR ADDITIONAL REQUIREMENTS. PLEASE VERIFY ACTUAL REQUIREMENTS DURING THE INTERVIEW.

Required qualifications:

  • Legally authorized to work in the United States
  • Able to stand for duration of shift
  • Able to comfortably lift 70 lbs

Preferred qualifications:

  • 19 years or older
Posting ID: 646829921 Posted: 2021-09-26 Job Title: Server