Manage overall operation of Branch Office including all phases of lending, collecting, and direction of office staff.
Provide Customer Service
Supervise office staff
Solicit for new or renewed customer business
Receive payments and post to customer accounts
Maintain cash drawer accuracy and security
Ensure proper handling of office deposits
Ensure compliance with state and federal lending regulations and company policies
Ensure prompt completion of applications
Development and direct branch personnel
Minimize delinquency through collection activities utilizing telephone, mail, and home visits
Ensure compliance with company policy procedures
Ensure reporting of branch figures to corporate office for accounting purposes
Establish rapport with clients to build working relationships and increase retention
Provide exceptional customer service
Prepare individual tax returns utilizing the information provided by the clients, and entering the information into tax preparation software
Completion of training period as Assistant Manager with demonstrated managerial ability or previous Cash Advance experience. Knowledge of State and Federal lending regulations. Valid State driver's license and acceptable driver's record. Access to reliable transportation for use in employment. Computer literate and able to operate a ten-key calculator.
High School diploma or equivalent.
Please note: The omission of specific statements does not preclude Management from assigning specific duties that are not listed above.