Seeking a Price Book Analyst with excellent communication skills, the ability to troubleshoot problems over the phone and patience to ensure an accurate retail Price Book. This is currently a remote position for the qualified Candidate.
Ensure price changes and price book entry is completed accurately and in advance of changes taking place at store level.
Work closely with Marketing Department to add and delete items in the price book and ensure price book policies and procedures are followed.
Provides support to end users on a variety of price book issues.
Work with external vendors.
Identifies, researches, and resolves problems.
Maintain price book attribute setup (taxes, food stamp eligibility, etc) for point of sales.
Maintain data exchange for EDI and price book data imports
Work with Marketing Department on margin review
Cost Exception Reporting Management
PLU Exception Reporting Management
Ability to solve problems on the first call.
Provide friendly and professional support.
Escalate calls as needed.
Respond to all calls, Email and personnel requests within the same day.
Documents, tracks and monitors the problem to ensure a timely resolution.
Maintain and support the retail price book.
PDI/Price Book experience a plus
Knowledgeable with Microsoft Office Suite (Word, Excel, etc)
Willing to learn store applications including PDI software
Strong organizational skills with emphasis on detail and follow-up
Excellent data entry & communication skills
Candidate must be articulate in verbal and written communications
Candidate must be a team player and be flexible to changing assignments and direction
Excellent customer service and interpersonal skills