Skip to main content
Wage
$12-$15
Full-time
9229 Mormon Bridge Plaza Suite 6, Omaha, NE 68152
Updated today
Save
Refer friends

JOB DESCRIPTION

Overview

The Maintenance Dispatcher is responsible for communications for emergency and non-emergency calls. The dispatcher will receive requests, transmit messages to the appropriate person or agency. They will ensure all calls are logged in and completed in a timely matter.

The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.

The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities

  • Receive and answer emergency and non-emergency calls
  • Record all the calls using Ecotrak CMMS Software
  • Proactively address problems and suggest solutions
  • Receive and dispatch orders and calls
  • Assess situation and prioritize calls
  • Oversee the route of field units and track delivery status of products
  • Coordinate schedule in the most effective manner
  • Track and update call logs and data in software programs
  • Provide reports to upper management including open calls, quotes pending, etc.
  • Assist in coordination of projects including equipment installs

Qualifications

  • 1-3 years of experience as dispatcher or similar position
  • Fast typing skills
  • Experience in data entry
  • Hands on experience working in stressful, emergency situations
  • Outstanding organizational and time-management skills
  • Critical thinker and problem-solving skills
  • Team player
  • Great interpersonal and communication skills
  • High school diploma
Posting ID: 657722087 Posted: 2021-10-24 Job Title: Maintenance Dispatcher