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9229 Mormon Bridge Plaza Suite 6, Omaha, NE 68152
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The Maintenance Dispatcher is responsible for communications for emergency and non-emergency calls. The dispatcher will receive requests, transmit messages to the appropriate person or agency. They will ensure all calls are logged in and completed in a timely matter.

The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.

The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.


  • Receive and answer emergency and non-emergency calls
  • Record all the calls using Ecotrak CMMS Software
  • Proactively address problems and suggest solutions
  • Receive and dispatch orders and calls
  • Assess situation and prioritize calls
  • Oversee the route of field units and track delivery status of products
  • Coordinate schedule in the most effective manner
  • Track and update call logs and data in software programs
  • Provide reports to upper management including open calls, quotes pending, etc.
  • Assist in coordination of projects including equipment installs


  • 1-3 years of experience as dispatcher or similar position
  • Fast typing skills
  • Experience in data entry
  • Hands on experience working in stressful, emergency situations
  • Outstanding organizational and time-management skills
  • Critical thinker and problem-solving skills
  • Team player
  • Great interpersonal and communication skills
  • High school diploma
Posting ID: 657722087 Posted: 2021-10-24 Job Title: Maintenance Dispatcher