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$15.36 - $26.52
Elkins, WV 26241
Updated 2 days ago

Full Time - Seasonal 


Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.


Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.


Integrity               Performance                 Environment                     Fun                  Collaboration

ESSENTIAL DUTIES (list in order of importance) Provide basic life support to our guests

  • Provide information and guest service to improve the guests’ experiences.                     
  • Maintain quality of care to those with serious and/or life threatening injuries bytraining received from NSP, OEC and other necessary courses to provide basic lifesaving first aid
  • Notify proper medical personnel for advanced life support and transport to proper receiving facilities.
  • Provide directions and maps to injured guests and family members to local hospitals or other appropriate medical facilities
  • Assist local EMS agencies as mutual aid care providers.
  • Assist with candidate patroller on-hill training.
  • Assist in Outdoor Emergency Care training.
  • Assist in Ski and Toboggan training.
  • Inform guests of the Skiers Responsibility Act Literature, through direct communication with guests
  • Enforce the Skier Responsibility Code and help skiers by monitoring guests to make sure that they are following the code
  • Inspect assigned slopes by skiing, riding, or snowmobile prior to morning slope opening.
  • Prepare trails before opening to provide safe a skiing environment by marking hazards with signs, ropes and/or bamboo poles.
  • Check to see that all hydrants, lift towers and other man-made objects are marked with the rider awareness devices
  • Build/repair and maintain slope fences, build/repair/dig out/adjust/replace rider awareness devices as needed.
  • Assist other departments to get the desired results of the Snowshoe Vision For Success  
  • Pack snow with skis, boards or shovel to make trail passage possible
  • Handsaw/chainsaw and remove leaning or fallen trees and other woody debris that pose a potential hazard to users of ski trails
  • Provide continual operation check on skier transport systems by observing and reporting that all ramp conditions, stop gates, signs, are satisfactory and in the proper place.
  • Report any safety hazards, damage or excessive wear and tear on all aerial lifts and ground tows which involves having a general knowledge of the function of these machines, obtained through training and experience
  • Scanning the slopes throughout the shift looking for hazards obstacles and/or areas of concern that may not have been present at opening, remedy any such situation as it arises or alert the patrol manager/supervisor for a potential slope/trail/feature closure.
  • Provide efficient and complete closing of all open by completing a daily sweep skiing, riding, or on a snowmobile at the end of the day, visually scanning the sides and woods for lost or injured guests, while moving ski patrol gear in such a manner not to impede grooming and snowmaking operations.
  • Have a familiarity of the Snowshoe Weather Hold Policy, and the ability to interpret a weather radar loop for the potential of inclement weather
  • In the event of inclement weather, guests will be transported via company vehicles. The number of guests needing transport will be determined and communicated to the ski patrol manager and dispatcher to arrange transports with snowshoe PBX.
  • Transport or arrange transport for injured guests at the end of the ski day back to their desired location.
  • Throughout the shift offer assistance, advice and/or directions to guests that appear to need assistance.
  • Facilitate timely first-aid and care for injured by maintaining patrol dispatch when assigned.
  • Receive calls (via telephone and/or radio) and dispatch patrollers, equipment and
  • transportation to accident sites; record all incidents, both on paper, and in our computer database.
  • Document lift emergencies, weather hold, trail openings/closings, lost children, daily vehicle and snowmobile check offs.
  • Notify the proper department for vehicle and other maintenance needs.
  • Clean the patrol facility and vehicles, vacuuming, disinfecting vehicles, dining areas and patrol medical equipment as assigned
  • Arrange transportation (via ambulance or van) for injured guests by contacting families, friends, and/or medical facilities.
  • Communicate specific directions for assisting EMS agencies to patient transfer areas.
  • Maintain a professional standard of skiing and/or riding by skiing or riding at the National Ski Patrol System’s certified level.
  • Skiers and riders should also be skiing or riding at the NSPS Certified toboggan handling level.
  • Maintain current OEC certification through attendance of an annual ski patrol refresher and payment of dues.
  • Provide a guest service function at lift terminals by assisting lift attendants and mountain guides by checking tickets, and regulating riders to use the lift to its maximum efficiency
  • Assist with guest service problems utilizing the snowshoe cares program.                          
  • Perform and assist with Incident Investigations as requested by Management.
  • Perform emergency evacuation of ski lifts by using NSAA lift evacuation techniques and following area managements lift evacuation plan
  • Familiarity with Snowmaking equipment.
  • Contributes to Team Effort by accomplishing related results as needed other duties as assigned.
  • This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
  • Be familiar with all aspects of the job and be able to lead other employees in chores, incident investigations, lift evacuation, and completion of the different applications of paperwork encountered with mountain patrol operations. 

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.


Education: High School Diploma or GED

  • National Ski Patrol Outdoor Emergency Care Certificate.
  • Minimum of National Ski Patrol Level Level certificate.
  • Annual training and recertification in the certified program

Dues and Fees:

  • Pay annual dues to the national ski patrol to maintain NSP membership and Outdoor Emergency Care certificate.
  • If applicable, Pay annual or semiannual fees associated with maintaining First Responder or EMT license.
  • Pay annual fees for Cardio Pulmonary Resuscitation refresher class.
  • Payment of annual dues to the certified division.

Experience: Ability to ski or ride snowboards adequately to perform duties in a safe, proficient manner


Length of Experience: 3 years of ski patrol or EMS experience.


  • Job Specific Background check
  • Maintain current Cardio pulmonary Resuscitation card.
  • Must complete the snowmobile and/or ATV (UTV) training course as well as be an approved driver on the Snowshoe Driving Program before operating a company vehicle.
  • Annual snowmobile and ATV (UTV) training refresher


Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver’s Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver’s Standards Policy; if you have not – please contact your Risk/Safety or HR/EE Department.


This position may be required to work evenings, weekends and holidays.

Office Environment:

  • Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
  • Manual dexterity to operate a computer and other common office equipment on a constant basis.
  • Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
  • Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
  • Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Mountain Environment:

  • The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
  • The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
  • Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
  • Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude.  Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

 An Equal Opportunity Employer

Posting ID: 657934943 Posted: 2022-01-24 Job Title: Ski Patrol Level Iii