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$12.00 - $16.96
Full-time, Part-time
Carmel, CA 93923
Updated today

Job Description

**This is primarily a full-time position with part-time options available as well. The part-time position has the ability to evolve into a full-time position. No prior experience in jewelry sales required.

Cayen Collection is one of the most up and coming, family operated retail stores in the country specializing in fine jewelry and home décor and furnishings. We have been featured in Forbes, and were ranked as one of the Top 5 Independent Jewelry Salons in the United States.

We are seeking a Sales Associate to join the Cayen Family! This person will be responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a “Cayen Ambassador” by promoting the philosophy and values of our brand. Passion for our brand is conveyed through creating luxury client experience. The Part-Time Sales Associate is responsible for sales support and sales when needed, while merchandising, giving high quality customer service and administrative and general support during events.

** We are willing to train the right person to join our family.** Some retail experience required

Please provide resume and cover letter.

Job Type: Part-time and Full-Time

Salary: $20.00 /hour to $25/hr starting + commission



  • Greet all potential clients with a warm and hospitable approach
  • Actively create a welcoming environment through teamwork and collaboration.
  • Exceeds customer expectations by being available to honor any reasonable customer service request with a positive attitude
  • Provide an exceptional customer service experience by demonstrating an excellent knowledge of the products
  • Respect the client's privacy and keep all client information confidential
  • Recommend merchandise based on product knowledge and customer preferences
  • Educates self and others on merchandise
  • Demonstrate timely follow-up and follow-through on customer requests and commitments
  • Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business
  • Capture meaningful customer data according to the Company tools for the purposes of connecting with the client, building relationships and personalizing future client development opportunities
  • Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests
  • Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for jewelry, fashion and luxury products
  • Handle and screen client telephone requests
  • Effectively utilize mobile devices to communicate with customers and expand business
  • Effectively utilize available clientele tools and resources to increase business
  • Work to develop long term customer relationships.
  • Enter and process client sales
  • High flexibility and ability to adapt to different customers
  • Strong organization and follow-up skills are essential
  • Proven ability to build lasting relationships with customers and colleagues


  • Maintain security standards within the store to ensure safety of customers, colleagues and merchandise
  • Contribute to upholding the visual display of all products in accordance with the Cayen visual standards
  • Contribute to the daily operations of the store, by maintaining a neat and organized show room.
  • Adhere to Cayen Image standards and guidelines
  • Follow all company policies and procedures
  • Assist with opening and closing the boutique
  • Ensure all merchandise are displayed properly; tagged, cleaned, polished, on correct form and in working order
  • Ability to work in a fast moving and dynamic environment
  • Demonstrate flexibility and ability to adapt to the changing needs of the business
  • Strong communication skills (both oral and written) and organizational skills.
  • Ability to analyze information, identify business priorities, and problem solve.
  • Works with a high degree of integrity and strong ethics.
  • Accuracy and attention to detail needed
  • Ability to work well under pressure
  • Ability to handle multiple tasks simultaneously in a busy environment
  • Computer savvy. (Mac AND Windows)
  • Ability to learn and utilize internal retail systems and programs. (i.e Lightspeed)
  • Ability to meet minimal physical requirements of the position including but not limited to bending, lifting boxes if needed
  • Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment
  • Primary back-up for lunch breaks, days off and vacation/sick leave
  • Ability to work a flexible schedule based on business needs which includes evenings, at least one weekend day and some holidays
  • Candidate should be team-focused with a desire to collaborate effectively


**Medical Benefits after 1 year of Employment (Full-Time Employees)

**Paid Sick Days after 1 year of Employment

**Paid Time Off after 1 year of Employment

**Merchandise Discounts

Company Description

Cayen Collection is one of the most up and coming, family operated retail stores in the country specializing in fine jewelry and home décor and furnishings. We have been featured in Forbes, and were ranked as one of the Top 5 Independent Jewelry Salons in the United States.
Posting ID: 658133466 Posted: 2021-12-01 Job Title: Sales Associate