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Full-time
Elkins, WV 26241
Updated 8 days ago

Full Time - Seasonal 

RESORT OVERVIEW, CULTURE AND VISION

Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.

OUR VALUES

Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.

Integrity                    Performance                 Environment                   Fun                        Collaboration  

ESSENTIAL DUTIES

  • To inspect and scan each guest ticket or season pass, including all types of tickets, offsite tickets, and all types of season passes.  Also responsible for the skier count.
  • To establish and monitor a safe, consistent flow of skiers/snowboarders through the lift corral and to the lift.
  • Foster excellent guest relations by attempting to use the guests name from their pass. To communicate and make quick decisions and be a source of knowledgeable information in dealing with guest needs or questions as they arise.
  • To maintain a positive attitude in dealing with the physical and mental demands of working conditions: over various types of tickets and passes, irate guests, keeping a consistent flow of skiers to the lift, adverse weather, shoveling, education of beginners, and standing on feet for up to 8 hours at a time..
  • Assist with daily maze set up and break down.
  • Open and close maze lanes as needed for maximum traffic flow.
  • Assist with maze orchestration.
  • Be responsible for use and storage of all scanning equipment.
  • Understand and communicate the products and services available at Snowshoe and how they affect revenue and costs.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS

Education: High School Diploma or proven ability to read, write, perform basic mathematical functions, and aptitude to learn/use computer system(s).

Experience: Successful completion of Ticket Scanning Training and Department orientation/training sessions.

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

  • Attend Ticket Scanning Training within two weeks of hire
  • Must be able to hear scanner response beeps.
  • Must be 16 years of age or older.

TRAVEL REQUIREMENTS

Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver’s Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver’s Standards Policy; if you have not – please contact your Risk/Safety or HR/EE Department.

PHYSICAL DEMANDS AND WORKING CONDITIONS

  • Incumbent will be required to work a flexible schedule which may include early mornings, late evenings, and or weekends/holidays.  Weather patterns will play a role in work schedules.

Mountain Environment:

  • The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
  • The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
  • Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
  • Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude.  Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer

Posting ID: 658371230 Posted: 2022-01-20 Job Title: Ticket Scanner