Dickey's is the largest fast casual and fastest growing barbecue chain in the country. Dickey's Barbecue Pit is a concept that has stood the test of time. They are passionate about the art of great barbecue, have been in business for 70 years, and pride themselves on their expertise. We are looking for individuals who are self-motivated, team oriented, have great work ethic, people skills, energetic fun personality and a passion for hospitality and want to work with a growing restaurant company.
Catering Sales Associate
The Catering Sales Associate works in the field supporting an assigned store. They are primarily an account manager overseeing that catering orders are executed flawlessly and that the customer is completely satisfied. The role includes the following:
Sells catering events through outbound phone calls, community marketing and other marketing efforts such as attending bridal shows,
Helps organize and assemble caterings
Contacts customers to confirm order and let them know when driver is on their way.
Following up with customers to make sure they were satisfied by calling back within 24 hours.
Sends a thank you note within 24 hours to every customer.
Organize their customer and potential customers’ information in Salesforce.com.
Attend and oversee full-service caterings.
Catering managers should be involved in ALL caterings for their assigned store. This means General Managers need to communicate with Catering Managers daily about every catering so that the Catering Manager can follow up and manage the account relationship.
Must possess excellent customer service skills.
Must be very organized.
Sales experience a plus.
Must have basic computer and internet skills including use of google and MS Word and Excel.
Typical work hours are 8:30 – 5 pm but some weekend and night work is required.