We are very excited to expand our Customer Service Representative team by offering this position as a work from home opportunity, where you can feel the most comfortable and supported. We offer you a seasonal job opportunity to assist you with breaking through work-life balance and financial barriers. Enjoy working in your home with no commute through the daily havoc of traffic.
As a Customer Service Representative, you will have the rewarding opportunity to support Medicare eligible retirees across the country. Your goal as a Customer Service Representative is to be an advocate for our clients and assist them with enrollment issues, applications, general questions and concerns, and facilitating their Health Reimbursement Accounts (HRA). You will spend a large portion of your day in phone conversations with clients investigating and resolving issues or assisting participants in the completion of their open enrollment applications in a fast paced team environment.
The pay for this position is $15.00 per hour and the assignment will likely conclude between December 2021 and March 2022, although we do frequently ask our highest performers to stay onboard to work on other projects.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Although this role is open for remote work, you must be a current resident of Arizona, Florida, Georgia, Illinois, Indiana, Michigan, Minnesota, Missouri, Nevada, North Carolina, Ohio, South Carolina, Texas, or Utah to be considered for this role.
How you will make an impact:
Our All-Star Customer Service Representatives:
For Texas, Utah and Arizona opportunities: The safety of our colleagues, both current and future, is Willis Towers Watson’s highest priority. At this time, most of our colleagues are working remotely due to the current COVID-19 pandemic. Should you prefer however to work in our office or are unable to meet the work from home requirements, we are committed to following CDC and official guidance, which includes taking measures to practice effective social distancing, reduce office capacity and implementing other policies and procedures designed to limit the spread of the COVID-19 virus.
What you need to succeed:
Work from home requirements: Equipment provided!
We’re Willis Towers Watson, a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path of growth. For us, pursuing excellence begins with empowerment. So, as part of a collaborative team, you’ll be trusted to think around the problem with the freedom to transform clients’ businesses, the industry and your career. We reward our associates with competitive hourly rates, milestone bonuses, team competitions, and raffles. We have a variety of shifts available. Our hours of operation are 6am – 7pm MST. Each year we invite top performing seasonal associates to join our team on a year round basis, or invite them back for the following season.