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Wage
40k-60k
Full-time
3999 75Th, Aurora, IL 60504
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Updated 15 days ago
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JOB PROFILE Dunkin

Job Summary:

Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member for a Dunkin’ Donuts franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, this is the right opportunity for you.

Responsibilities Include:

Team Environment

  • Communicate appropriately with team members, treating others fairly and with respect.

  • Respond positively to feedback and direction given.

  • Hold themselves accountable for their responsibilities on their shift.

  • Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction

  • Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.

  • Respond to specific guest needs and resolve problems with a sense of urgency.

  • Adhere to Brand standards and systems, delivering quality food and beverage to each guest.

  • Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.

  • Complete all required training and support the training of other team members.

Profitability

  • Effectively execute restaurant standards and marketing initiatives.

  • Prepare all products following appropriate recipes and procedures.

  • Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.

  • Comply with all restaurant, Brand, and franchisee policies.

Requirements

Qualifications:

Skills

  • Must be able to fluently speak/read English

  • Capable of counting money and making change

  • Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

  • Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

  • Passion for Results – set compelling targets and deliver on commitments.

  • Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.

Core Values

Honesty Transparency Humility Integrity Respectfulness Fairness Responsibility ©

Job Type: Full-time

Posting ID: 660842802 Posted: 2021-10-12 Job Title: Store Manager