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$8.55 - $11.35
Full-time, Part-time
Bluffton, SC 29909
Updated 16 days ago
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We ARE Hiring!


Position Overview

 

The Host position greets and helps guests enthusiastically. Responsibilities include answering the phone promptly, maintaining an accurate wait system, and interacting with guests to ensure a great guest experience.

 

Essential Functions:

       Interacts and communicates with the guest confidently and authentically in a kind, warm, caring, and helpful manner.

       Operates phones and wait system accurately and efficiently.

       Quotes accurate wait times and communicates with guest on changes as needed.

       Verbally acknowledges every guest as they arrive and depart including opening the door whenever able.

       Handle all phone calls promptly and with a friendly voice.

       Direct calls to the proper person/area and check back in 30 seconds to assure reception.

       Inform service team of special occasions or guests needs.

       Maintain lost and found, information and returns.

       Assists co-workers with various areas of guest service when needed, including clearing and setting up tables.

       Sets up, maintains and organizes workstation.

       Ensures cleanliness of work area throughout shift and performs side work.

       Follows safety procedures and standards when operating all equipment.

       Follows health department standards for food handling, general cleanliness, and maintenance of work area.

       Ability to handle multiple priorities, work under stress and exercise good judgment when dealing with guests and feedback.

       Cooperates with co-workers and managers to meet the demands of the restaurant.


Experience and Educational Requirements:

       Experience with general service techniques and restaurant equipment is required.

       A high school diploma is desired but not required.


Physical Requirements (Reasonable Accommodations may be requested):


Performs duties that require bending, lifting, reaching and turning. Transports items and containers (weighing up to 50 lbs.) to and from stock and dining room locations. Is able to stand up to 8 hours or longer if needed.


Additional requirements include:

       Standing and Walking 100% of the time.

       Lifting up to 30 pounds to shoulder high.

       Carrying up to 30 pounds for short distances.

       Exposure to heat and water.

       Bending and reaching from under the counter (5 inches above the ground) to 6 feet above the ground with at least one arm.

       Climbing ladder and step stool.

       Dexterity required for handling food items and dishes.

       Ability to communicate with the guest.

 

The essential functions and requirements listed in this job description are not intended to be all-inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the restaurant.


Posting ID: 662080325 Posted: 2021-10-12 Job Title: Host / Hostess