The primary purpose of the Catering Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the property's business plan; and (2) effectively detail and service all groups personally booked.
The Position will be tasked with the following duties, responsibilities, and assignments:
-Generate catering revenue consistent with the property's business plan; -Detail and service all groups personally booked. -Achieve personal and hotel revenue goals; -Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.; -Develop, implement, and update catering sales action plans; -Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction; -Align catering service and client specifications to achieve high guest satisfaction and return on investment; -Manage contract minimums and coordinate the collection of attrition and cancellation fees; -Provide accurate revenue and expense forecasts according to established guidelines; and -All other work as required to complete the primary purpose of the position.