As a wellness pioneer, Life Time is reshaping the way consumers approach their health by integrating where we move, work and live – digitally and physically – all with the primary goal of helping people lead healthy, happy lives. Life Time is committed to an inclusive culture that welcomes and respects everyone. We promote an inviting community that supports all people on their path to a healthy way of life.
The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller's expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.
Job Duties and Responsibilities
Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
Converts LifeSpa questions into appointments
Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
Suggests upgrades or add-ons to products and services
Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
Uses all required safety devices to comply with company safety rules
High School Diploma or GED
1 year of customer service experience
CPR and AED certified within 30 days of hire
Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
Ability to calculate figures and amounts such as discounts, interest and commissions
Ability to stand, sit, walk, reach, climb and lift up to 50 pounds
1 year of receptionist experience
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.