As a Store Manager in Training you will be working closely with a District Manager and Certified Training Manager to ensure you learn every aspect of the business. You will assist in overseeing the performance of an assigned store to ensure it is meeting or exceeding customer service standards, sales plans, operating procedures and P&L management.
This on the job training will be supplemented by e-learning and classroom training on store operations. Upon completion of training, you will be assigned to a Store Manager or Service Manager position at one of our company owned retail locations.
The ideal candidates will thrive on solving complex issues, adapt to change, know how to drive sales and motivate their team. We are looking for associates that want to grow with the company. National Tire and Battery (NTB) is committed to developing our associates and promoting from within the organization.
Develops a strong partnership with the leadership team and corporate support
Interview and hire associates
Execute retention tools to promote tenure
Execute strategies to drive revenue
Review store KPI’s, P&L’s and Metrics
Supervises, motivates and develops employees for promotions
Exercises strong, fair and consistent leadership with all employees
Inform customers of vehicle inspection findings and makes service recommendations
Supervise the flow of cars within the service department
Deliver excellent customer service
Other duties as assigned
A minimum of 2 years of store or service manager experience
Proven track record of success
Strong commitment to customer and associate satisfaction
Proven track record of success in driving sales, retention and customer service
Excellent communication skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid Driver’s License
Criminal Background Check
Pre-employment Drug Screen
Must be 18 years or Older
Medical, Dental and Vision coverage
Company paid short term disability and company subsidized long term disability
Company paid life insurance
401(k) with company match and immediate 100% vesting
Generous paid vacation and paid time off
Flexible spending account
Employee assistance program
Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction
Vendor purchase discount program
Employee automotive discounts
TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.
For 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.