Bilingual Account Representative

About the role:
As an Account Representative (AR) for TQL’s Mexico division, you will be responsible for working with an established Sales Team to drive Mexico revenue. You will start your career in an accelerated training program to learn the industry, TQL's culture and all aspects specific to cross-border shipments. Once training is complete, you will become the dedicated Mexico Account Representative focused on identifying and growing new and existing business.  
 

What’s in it for you:

• $40,000 base salary with un-capped commission opportunity
• Paid relocation to any TQL office 
• Comprehensive benefits package with 401k and company match
• Paid training and structured mentoring program
• Personalized career path with 100% of department leadership promoted from within
• We win wherever we go - Voted a Top Workplaces USA (2021, 2022) and Forbes America’s Best Employers (2022)

What you'll be doing:

• Communicate with the sales team and customers to build and maintain ongoing relationships
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
• Work with the sales team to provide and negotiate competitive pricing and rates
• Input, update and manage shipment information in our state-of-the-art systems
• Collaborate with the support team to guarantee each shipment is serviced properly
• Assist with billing and accounting responsibilities as needed
• Become a subject-matter-expert for cross-border shipments to and from Mexico 
   

What you need:

• Fluent in Spanish and English required
• College degree preferred, but we have successful Account Representative's without one
• The determination to work harder than anyone you know
• Strong problem-solving skills, while being forthright about conflict
• Ability to work with the latest technologies
• An obsession for great customer service

Where you'll be: 6155 Rockside Rd., Suite 115, Independence, OH 44131