The District Manager will be focused on the Operations of our Minuteman Food Marts. This position will report to the Director of Retail Operations and will have primary day-to-day responsibility for planning, implementing, managing, and controlling all operational related activities for our Minuteman Food Mart locations assigned. This position will oversee all Minuteman Food Mart operations including personnel, guest experience, product production, inventory, sales, marketing, foodservice, and financial performance. This position may require this person to work on site at a particular store for an indefinite period until the site is up to company standards and a capable manager is fully trained. This position will also be responsible for ensuring that each location is operated within the operational guidelines established by our company.
Competitive Salary plus Incentive/Bonus Plan
401K & Profit-Sharing Plan
Employee Health Insurance
Vacation & Sick Leave
Qualifications and Requirements:
A minimum of a High School Diploma.
Preference of college degree.
Minimum 3 years multi-unit management experience in a QSR restaurant or high-volume retail/c-store with significant foodservice sales.
DRESS CODE: Business Casual
Must be detail oriented.
Must be capable of standing for long periods of time.
Ability to lift up to 50 pounds, stand for long periods of time and able to work in and out of different temperature ranges.
Must be proficient with Microsoft Office. (i.e., Outlook, Word, and Excel)
Engaged and focused on all aspects of the business.
Willing to devote the time needed to be successful.
Treat co-workers and direct reports with respect.
Communicate well and work with management to accomplish its goals and give honest feedback to management while being willing to follow management’s decisions when their direction is different than yours.
Willing to accept and embrace change.
Promote and act in a manner that projects a positive image.
Well organized and able to handle multiple things at the same time.
Self-Motivated and able to work efficiently without direct supervision.
Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations essential.
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
Strong analytical skills and experience interpreting a strategic vision into an operational model.
High level of integrity and dependability with a strong sense of urgency and results-orientation.
Ability to recruit, train, develop and retain successful teams focused on the guest experience and company goals.
Essential Functions/Job Duties:
Work to meet financial objectives based off annual budget forecasts; analyzing variances, initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase profitability.
Monitor and review month-to-month and year-to-year financial information on each location to make sure each site is hitting its financial targets set by management. Develop action plans for underperforming locations to improve profitability.
Monitor and manage the company’s KPI’s (Key Performance Indicators) daily, weekly, and monthly and ensure these KPI’s are being achieved at store level.
Ensure proper staffing levels to ensure a quality guest experience.
Respond to customer complaints, taking prompt and appropriate action to resolve any problems ensuring the customer satisfaction is maintained.
Responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions as well as enforcing policies and procedures.
Establish and maintain strong relationships, as well as encourage and develop programs to provide learning and training opportunities for the store managers to ensure they are executing our plan as expected and continuing to develop their skills and knowledge on the job.
Work with HR to conduct annual reviews on all direct reports and work with managers to schedule and possibly be a part of the evaluations of the store staff as well.
Work with the Director of Marketing to develop and implement marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands all of which help top line sales growth at each location.
Work with the Director of Foodservice to maintain foodservice standards by evaluating and auditing prepared food and dispensed beverage offerings.
Work with the Director of Safety to ensure that we are operating a safe environment for our customers and co-workers.
Ensure that effective internal controls are in place and ensure compliance with all local, state, and Federal laws and rules. (i.e., Heath Departments)
The position is required to attend and pass all training sessions as assigned.
Responsible for inventory management process and procedures to ensure cost/margin targets are achieved. Control all purchases, review, and evaluate all usage/sales reports, analyze variances, and put a plan of action in place when corrective action is needed.
Manage assigned Minuteman Food Marts through the development of staff, sales growth, and profitability to meet goals established by management. Ensure all assigned locations are in accordance with established Minuteman Food Mart brand standards, policies, and procedures. Assist in the success of the assigned locations by ensuring guest satisfaction through adhering to company standards for quality, value, service, and cleanliness. Maintain a positive working relationship with all employees to foster and promote a cooperative and pleasant working climate, which will be conductive to maximize employee morale, productivity, and effi