Patient Service Advisor

Hiring: Patient Service Representative

Who are we looking for?

We are currently seeking candidates with great customer service and multitasking skills that want to work in a collaborative team environment and get or continue to be in the healthcare industry.

What would I be doing through the day?

• You will be accurately coordinating, scheduling and completing registration for ambulatory outpatient visits for assigned department(s)
• Speaking with patients about their demographic and insurance information, verifying and communicating any patient liabilities, and collecting clinical information in response to scheduling questions
• Explaining preparation requirements to patients and coordinating with clinical departments about protocols and modifications to scheduling protocols
• Answering miscellaneous non scheduling request calls when possible or transfer to the proper department for assistance

What are the hours I would be working?

**FULLY ON-SITE**

Monday-Friday: 8:00AM - 5:00PM

What experience are we looking for?

• Someone that has a history of working in a high call volume, customer service, data entry, and/or healthcare environment. We are also open to people that have this history and have an interest in breaking into the healthcare industry where they can see long term professional growth!

What skills do top performers have?

• Customer service oriented mindset
• Microsoft office experience
• Clerical organization
• Great organizational skills (required)
• The ability to multitask while on the phone (required)
• Strong verbal and written communication skill (required)
• A genuine want to help the person on the other end of the call and the ability to show empathy to their situation

What else are they looking for in candidates?

• Equal to completion of four years of high school or GED (required)
• Associates Degree in a related field or equivalent education and experience (preferred)
• Previous call center experience is (preferred)
• Strong computer skills are required and must type at least 35 WPM
• Previous experience with electronic health records is (preferred)
• Ability to utilize call center telephone systems, to multi-task, and work both independently and as a team (required)

Why should I want to work here?

• This is a long term opportunity within a large healthcare network with A LOT of opportunity for professional growth. You can start a career with this role!
• This is a great way to break into the healthcare industry, which has ONLY been growing.
• The opportunity to work with and learn from an already strong team on a daily basis!
• They provide thorough training, shadowing, and guidance. They want to set you up for success!

If you are interested, do not miss your chance! Apply directly or reach out to Travis Kohl at 617-535-3182 or email 

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.