Department Manager

    McDonald's Franchisee
    2428 RT 35, MANASQUAN, NJ
    Full-time, Part-time

    Job Description

    Our focus as a company is to enhance the customer experience by providing excellent service with gold standard quality while making our guests feel welcomed, valued and appreciated.

    Our Organization Benefit Program is competitive
    - Medical Insurance
    -Dental Insurance
    -Cash Incentive Program
    -$3,000 Tuition Assistance
    -Paid Time Off
    -Free Employee Meals
    -Free Uniforms
    -Annual raises based on performance
    -Free English Classes Offered
    -High School Diploma Offered
    -Earn College Credit for McDonald's Training
    -Free Advising Services
    -Great Partnership with Colorado Tech University

    Department Manager - McDonald's® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together.


    Job Requirements
    -Acts with integrity, honesty and knowledge that promotes the culture, values and mission of McDonald's
    -Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team
    -Anticipates customer and store needs by constantly evaluating environment and customer cues
    -Assists with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
    -Contributes to a positive team environment by recognizing changes in team morale and performance and communicating them to the store manager
    -Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs
    -Follows McDonald's operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all team members during each shift
    -Maintains a clean and organized restaurant
    -Provides quality products to all customers by adhering to all recipe and presentation standards
    -Follows health, safety and sanitation guidelines
    -Recognizes and reinforces individual team accomplishments by using existing organizational methods
    -Maintains regular and punctual attendance
    -Must have quick service restaurant experience!

    Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
    Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

    The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and Drive-Thru areas are organized for the best service.

    The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

    The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

    Additional Information
    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's Corporation or McDonald's USA, LLC. This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald's Corporation or McDonald's USA, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, will be your employer.

    This job posting contains some general information about what it is like to work in a McDonald's restaurant, but is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
    Posting ID: 71220150Posted: 2020-01-24