Business Operations Director - Full-time

WE GO BEYOND THE OBVIOUS, USING INTELLIGENCE, PASSION AND CREATIVITY TO INSPIRE NEW THINKING AND SHAPE THE WORLD WE LIVE IN. TO START A CAREER THAT IS OUT OF THE ORDINARY, PLEASE APPLY... **JOB DETAILS** **BUSINESS OPERATIONS DIRECTOR** REMOTE-ANYWHERE IN USA ( PREFERABLY CANDIDATES IN THE EASTERN TIME ZONE) Kantar Consulting is a specialist growth consultancy. With over 1,000 analysts, thought leaders, software developers and expert consultants we help clients develop and execute brand, marketing, retail, sales and shopper strategies to deliver growth. Kantar Consulting owns market leading assets including PoweRanking, GrowthFinder, Global Monitor, RetaiI IQ, RichMix, XTEL and Marketing, Insights and Purpose 2020. We track 1200 retailers globally, have purchase data on over 200 million shoppers and forecast social, cultural and consumer trends across the world. Join us and you'll be part of 30,000 colleagues and 12 world leading research, data and insight brands at Kantar. KANTAR CONSULTING'S XTEL TRADE OPTIMIZATION SOFTWARE IS A POWERFUL, END-TO-END SOLUTION SUPPORTING THE TRADE PROMOTION LIFECYCLE, FROM PLANNING THROUGH RETAIL EXECUTION, SALES INTELLIGENCE, AND DISTRIBUTOR MANAGEMENT FOR THE GLOBAL CONSUMER GOODS INDUSTRY. Are you looking for the next challenge? We are seeking a BUSINESS OPERATIONS DIRECTOR to join our fast-paced Global Services team and play a key role in designing and implementing industry-leading Trade Promotion Management/Sales Force Automation solutions for global FMCG companies. We are seeking a strong candidate who can leverage their technical knowledge and broad in-field experience to drive the design and implementation of our product portfolio. https://www.kantar.com/expertise/consumer-shopper-retail/sales-performance-platform https://www.kantar.com/campaigns/kantar-sales-performance-platform **DUTIES AND RESPONSIBILITIES** - Drive operational improvement/best practice regionally ensuring they are aligned with the Global Services Organisation strategy and methodology; and communicate their relevance and importance across the regional team - Partner with sales to ensure efficient execution of services activities to support the sales cycle. Assess new business opportunities, drive the regional bid management process, and support bid preparation for reviews and approvals - Maintain constant knowledge of current and upcoming projects and business development activities to support capacity/demand planning with internal and partner resources - Measure the regional business effectiveness and generate forecasts/operational analysis/reporting (resourcing, financial, project accounting, productivity, KPIs, etc.) for Regional and Global Leadership - Propose actions and recommendations to improve the overall performance and effectiveness of the regional team as part of continuous improvement. - Work with the project teams to control labour/3rd party costs and people utilization to align to revenue and margin commitments - Partner with the PMO to run operational reviews, compliance validations and audits **REQUIREMENTS** - Commercially orientated - highly experienced in managing P&Ls, understanding risk, contract/SOW management and KPI management - A background in professional services - Strong risk and stakeholder management, negotiation and communications skills, both written and verbal, particularly reporting to senior level executives - Independent thinker with a proactive, flexible and hands on approach - Fluent in English - Exceptional attention to detail - Strong analytical skills and ability to make data driven decisions. - Able to thrive in fast paced environments with frequent change as standard - A strong teamwork ethic with a proven ability to work collaboratively **KANTAR REWARDS STATEMENT** At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow. **KANTAR REWARDS STATEMENT** At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.