Great Wolf Lodge
Snack Bar Attendant
- Location:Charlotte, NC 28213
Charlotte, NC 28262
Must be over the age of 18 years to apply pleaseStore 2724290Q: 7747 N Tryon St, Charlotte, North Carolina 28262
The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:
Customer Satisfaction: Provides excellent customer service in a courteous, friendly and attentive manner.
Greets customers as they enter the area and thanks customers as they leave.
Gives assistance and offers suggestions or recommendations to the customer.
Reports to work on time and follows the dress and appearance code.
Assists in training other employees on product handling, production and customer service.
Facility Condition: Maintains the Restaurant facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties:
Sweeps and mops or cleans floors and driveways.
Dusts and/or washes windows, counters, displays, Restaurant areas and bathrooms.
Picks up and disposes of trash, litter or debris.
Cleans/checks equipment including coffee machines; grill, fry or other cooking units; beverage, ice or other refrigeration units; and other machines, tools and work aids used.
Notifies Restaurant Manager of any equipment failure or maintenance/supply needs.
Merchandising: Prepares food items according to menus and recipes; maintains proper weights, holding times and temperatures; practices safe food handling procedures.
Packs all food products in approved containers.
Maintains adequate stock in food preparation areas and supplies in counter areas; rotates stock properly.
Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.
Sales Controls: Completes all sales in accordance Company and/or brand standards by entering all transactions at the time of purchase at the correct price using the correct keys/codes, placing all payments collected in the register and making correct change.
Financial Controls: Keeps accurate cash, sales and inventory control records and accounts for variances. Notifies the Restaurant Manager of any sales, cash or inventory discrepancy.
Follows Company and/or brand guidelines for product breakage or spoilage.
Internal/External Controls: Follows all government laws, health and safety codes, food brand inspection standards, and the Company policies, procedures and standards that apply to the conduct of business.
Seeks guidance from the Restaurant Manager and/or appropriate management areas about legal questions or obligations.
Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Restaurant Manager. Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.
Administrative Controls: Keeps an accurate record of all shift and timekeeping paperwork.
May take inventory of supplies and equipment. Provides regular and predicable onsite attendance.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:
JOB DESCRIPTION ACKNOWLEDGMENT
This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.
Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
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