KITCHEN CHEF (MANAGER)

Chick-fil-A
1188 West Irvington Road, Tucson, AZ
Full-time
$15.00 to $18.00

Job Description

Role Summary

Work with the Director - Back of the House (BOH) Financial Management in pursuit of excellence in BOH Operations and Financial Management. Specifically, this role is a leader and critical component in ensuring that Chick-Fil-A’s I-19 & Irvington kitchen operations are successful in the following areas: This is the heart of the house!!

  • Financial Stewardship management through Food Cost, Labor Cost and Repairs & Maint.
  • Yearly & Quarterly Planning
  • Back of House Staffing and Operations
  • Leadership and People Development of Back of House Team
  • Vision and Service Model compliance throughout all areas of oversight.

 

General Responsibilities:

  • Develop a restaurant culture of growth and hospitality minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.
  • ensure a culture of food safety by making this a top priority for you and the team.
  • Maintain vision alignment with the Operator and the Director - Back of the House Financial Management.
  • Ensure stewardship systems are taking place throughout the restaurant
  • Create a center of excellence for area of responsibility by creating, leading, and implementing systems that will be the standard for innovation and high-performance teams throughout Chick-fil-A.
  • Support Director - Back of the House (BOH) Financial Management to create, maintain and approve all schedule and shift changes among BOH Team Members. Ensure that leaders are finding appropriate coverage for call-offs and no shows.
  • Perform discipline for actions that do not meet CFA standards and execute discipline documentation for all team members who fail to meet expectations.
  • Working with Director - Back of the House (BOH) Financial Management during hiring process, completing resume screening, interviews and reference checks as necessary.
  • Ensure Team Leaders are performing discipline for actions that do not meet Chick-fil-A standards as well as violations of the Team Member Handbook.
  • Drive sales growth mentality and encourage creativity and innovation throughout the business.
  • Create, maintain and approve all schedule and shift changes among Team Members. Ensure that leaders are finding appropriate coverage for call-offs and no shows.
  • Follow all Chick-fil-A standards and procedures. Ensure and coach Team Members/Leaders to consistently follow all Chick-fil-A processes and procedures.

Skills:

  • Strategic thinker, Goal-oriented, Tech-savvy
  • Great communicator both in handling difficult situations and a diverse team.
  • Mature, dependable and results-oriented
  • Very detailed oriented & keenly observant
  • Professional marketing or communications experience
  • Maintains a number of business and professional community contacts
  • Self-starter, creative and flexible
  • Ability to work well with the public/network
  • Good business sense, achiever
  • Good written/verbal communicator
  • Strong project/time management skills
  • Unquestionable integrity and represents Chick-fil-A well
  • Passionate about building relationships with clients
  • Able to work well independently and in a team environment
  • Servant spirit with strong sense of stewardship

 

Preferred qualifications:

  • Bachelor's degree or above, preferably in a business or marketing field of study
  • Experience as a leader in food service operations
  • Years of Experience: 2
  • Bilingual: English and Spanish
  • This is a full time position.
  • This person must be skilled in time management.
  • This person must be self-directed and highly organized.
  • This person must master all knowledge and skills of every position in the Restaurant.

 

How Are You Successful?

  • CEM (guest survey module) – measured every 30 days
  • Speed of Service = top 20%
  • Order Accuracy = top 20%
  • Overall Guest Satisfaction = top 20%
  • ROE =100%
  • Training and Development – You must possess the ability to train, develop, and motivate team members. In order to take the next position in the company, you must be able to backfill your role.

 

Benefits:

  • Competitive Pay
  • Daily meals discounts
  • Uniforms
  • Leadership Development
  • College scholarships
  • Performance-based raises and promotions
  • Sundays off
  • Medical Benefits offered

Experience:

  • Restaurant: 2 years (Preferred)

Education:

  • Bachelor's (Preferred)

Job Type: Full-time

Salary: $15.00 to $18.00 /hour

Additional Info

  • Flexible Hours...You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. All Chick-fil-A Units are closed on Sundays so you can have a day off to spend with family and friends.
  • College Scholarships...At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.
  • Competitive Pay...Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Friendly Place to Work...At Chick-fil-A, we consider our team to be more than just employees. Our extremely low turnover rate is proof that people love working here.
  • Opportunity for advancement!
Posting ID: 72045432Posted: 2019-10-21