Greeter - Restaurant

• Greet and acknowledge all arriving guests, however busy and whatever time of day.
• Answer restaurant telephone courteously and efficiently as specified in departmental standards.
• Take record and confirm restaurant reservations/ cancellations as specified in departmental standards
• Maintain positive guest relations at all times.
• Escort guests to tables and assist in seating at tables; present menus and extend congenialities in accordance with department guidelines.
• Maintain complete knowledge of:
  • Scheduled daily activities and in-house groups
  • Daily house count
  • Hotel extension numbers
  • Hours of operation of each outlet, ambiance, menu selections, and price range
  • Features and services provided by the hotel
• Maintain complete knowledge of all menu items, specials, and items of the restaurant.
• Prepare station chart and assign stations to staff following departmental procedures.
• Set up a station with necessary supplies; maintain cleanliness at all times. Report shortages to Supervisor.
• Inspect tables and stations, ensuring that all set-ups meet the department standards. Check throughout the meal period. Relay deficiencies to respective personnel and follow up on corrections
• Ensure tables are cleaned and reset according to standards
• Legibly document pertinent information in restaurant logbook
• Take record and relay messages in accordance with standards
• Perform any other job-related duties as assigned.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.