Est. $14.00
Full-time, Part-time

11938l Fair Oaks Mall Test Location

Fairfax, VA 22033

Crew Member

Position Summary:

Crew members greet and serve guests, prepare food, maintain food safety and sanitation standards, and handle or process light paperwork. Exceptional customer service is a major component of this position.


Tasks and Responsibilities:

·        Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.

·        Demonstrates a complete understanding of menu items and explains them to guests accurately.

·        Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.

·        Prepares food neatly, according to formula, and in a timely manner.

·        Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.

·        Cleans and maintains all areas of the restaurant to promote a clean image

·        Understands and adheres to all quality standards, formulas and procedures in company handbook.

·        Maintains a professional appearance and grooming.

·        Performs light paperwork duties as assigned.



  • Education: Some high school or equivalent.
  • Experience & Skills: No previous experience required. Ability to understand and implement written and verbal instruction.
  • Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*Most Cold Stone Creamery stores are owned and operated by independent franchisee operators. These franchisees, who want to be in business for themselves but not by themselves, are independent employers which means they exclusively: (i) recruit, hire, train, and manage their own employees, (ii) set their own employment policies and procedures, and (iii) handle all matters of employment at their store. Franchisor does not control employment matters and does not employ those working at franchised restaurants.

Nearby locations

Posting ID: 727034432 Posted: 2022-06-10 Job Title: Crew Member