Job Description: Full-time, direct placement opportunity!
Kelly Services is seeking Account Service Representatives for an Inbound Contact Center in Topeka!
General Duties will include:
- Answering incoming calls
- Completion of service requests and transactions
- Research and analyze issues to provide order resolution
- Process applications, billings, purchases, transfers, redemption, claims, and other transactions
General schedule will be Monday - Friday between 7am - 6 pm.
- High school diploma or equivalent, college degree preferred
- 1-2 years customer support experience, preferably in a call center
- Good work history, no job hoppers
- Strong PC skills, keyboarding, Microsoft Office, and other software
- Effective oral, written, and interpersonal communications skills
- Ability to work overtime
- Health/Dental Insurance
- Profit sharing
- 401K match 100% up to 5%
- Incentive/bonus payouts
- Tuition reimbursement