Account Services Representative

Kelly Services
Topeka, KS, Topeka, KS

Job Description

Job Description: Full-time, direct placement opportunity! 

Kelly Services is seeking Account Service Representatives for an Inbound Contact Center in Topeka! 

General Duties will include: 
- Answering incoming calls 
- Completion of service requests and transactions 
- Research and analyze issues to provide order resolution 
- Process applications, billings, purchases, transfers, redemption, claims, and other transactions 

General schedule will be Monday - Friday between 7am - 6 pm. 

- High school diploma or equivalent, college degree preferred 
- 1-2 years customer support experience, preferably in a call center 
- Good work history, no job hoppers 
- Strong PC skills, keyboarding, Microsoft Office, and other software 
- Effective oral, written, and interpersonal communications skills 
- Ability to work overtime 

- Health/Dental Insurance 
- Profit sharing 
- 401K match 100% up to 5% 
- Incentive/bonus payouts 
- Tuition reimbursement 
- PTO 

Posting ID: 72706079Posted: 2019-10-11