Home Instead, a successful non-medical home care company, is seeking an Administrative Assistant. This role supports a busy office environment by working in our cloud-based database system to assist the various departments of our growing team. Candidate must answer incoming calls, greet visitors, organize the office filing system, manage the online newsletter, and monitor and order all needed supplies, among other duties. Due to the variety of duties that are required, a well organized and detail oriented candidate is required.
Our office is located in Center City Philadelphia, but we support seniors all over Philadelphia. This position is office based with the hours of Monday through Friday 8:30am - 5pm. For more information about our company view our website at www.homeinstead.com/philly.
Job Responsibilities may include but are not limited to:
Assist with billing, including client invoices, Insurance Correspondence, and CAREGiver Payroll
Enter and maintain accurate client and CAREGiver records in the operating system
Determine each caller or visitor's purpose in a pleasant manner and promptly notify the appropriate staff member
Demonstrate open and effective communication with Office Staff, Clients, and CAREGivers
Create and Maintain Client and CAREGiver Files
Assist with the Onboarding of New Employees
Order and maintain office supplies
Facilitate the distribution of supplies and materials to CAREGivers and Clients
Ensure Home Instead standards are met and upheld
Maintain regular attendance at the office to execute job responsibilities
Perform any and all other functions deemed necessary
The successful candidate will have:
Strong computer skills and comfort working in databases and on Internet browsers.
Excellent organizational skills, problem solving skills, and customer service.
Good telephone voice and skills.
Full understanding of Microsoft Word, and preferably all of Microsoft Office.
Will bring their own team player attitude to our team-oriented environment.
A warm, friendly, compassionate demeanor
A self-starting, upbeat, positive, go-getter attitude.
Position Also Comes With:
Employer Supplemented Insurance
Generous Time Off Policy
401(k) with employer match
Ongoing Training and Development
Each Home Instead franchise is independently owned and operated.