E-Commerce Clerk

Goodwill Industries
300 Carver Lane, East Peoria, IL
Full-time, Part-time
Similar jobs pay $8.95 - $14.96

Job Description

The Shop Goodwill Clerk demonstrates behaviors consistent with our Mission, Vision, and Values, on behalf of Goodwill Industries of Central Illinois. The specific responsibilities of this role are to identify, select, post online and ship high-value items (wares, textiles, books or jewelry) to our eCommerce facility to support the growth of Goodwill’s online sales.


The responsibilities, work schedule, qualifications, physical demands and work environment summarized here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Summarized Responsibilities

  • Sorts, processes and organizes products for eCommerce and in store showcases.
  • Researches, identifies and price incoming donations to gain the highest value.
  • Accurately posts and maximizes online posting percentage while maintaining a high average ticket.
  • Integrates photographs and/or written description into e-commerce software, databases or sites.
  • Photographs and edits products and prepare written descriptions for sale on Goodwill auction site.
  • Identifies and communicates errors and/or defective equipment to supervisors.
  • Fulfills works standards and quota as designated.
  • Provides exceptional customer service.
  • Properly prints inventory sheets, and packs, seals, and ships totes or items as assigned.
  • Completes all required training to help their site achieve their online sales goals.
  • Stays abreast of company procedures by successfully passing all quizzes.
  • Maintains Goodwill dress code requirements and adherence to store scheduling.
  • In addition to the general qualifications listed above, physical demands for this position will include
  • regular use of a pallet jack, double stacker or other heavy equipment.
  • Maintains clean and orderly work area.
  • Adherence to all safety standards.



  • High school diploma or GED is recommended; or equivalent combination of training and experience.
  • Must be at least 18 years of age.
  • Knowledge of antique and designer products and pricing preferred.
  • Internet navigation proficiency.
  • Effective to good reading, writing and math skills relative to the role.
  • Passion for learning about antiques / high value items.
  • Ability to meet production goals and KSMs relevant to the sale of high value items.
  • Results-oriented and driven to achieve goals.
  • Solid communication verbal and written skills.
  • Demonstrates ethical behavior that align with Goodwill’s Core Values.
  • Demonstrates the ability to list items within accurate category and build ‘lot’ of items in similar categories to maximize price point.
  • Ability to work in a team environment, fostering two-way communication.
  • Demonstrates the ability to multi-task.
  • Commitment to continued learning and engaged participation in mandatory trainings offered by Goodwill.


Work Schedule

An individual must be able to be work a flexible or irregular schedule.


Physical Demands

While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Employee is frequently pushing, pulling, bending, reaching and lifting to 50lbs and carrying up to 25lbs frequently. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Work Environment

Logistics safety sensitive area. Frequently exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.) The noise level in the work environment is usually moderate. To perform this job successfully, an individual must be able to perform their designated role satisfactorily.


Goodwill Industries of Central IL Benefits Opportunities:


  • Holiday Pay Opportunities
  • Safe Harbor 401(k) – match of up to 5% by Goodwill.
  • Available Life insurance plans
  • Opportunities for personal and professional development
  • Annual performance review
  • Employee Assistance Program (EAP)



  • Paid Holidays
  • Safe Harbor 401(k) –a match of up to 5% by Goodwill.
  • Paid time off (PTO)
  • Opportunities for personal and professional development
  • Comprehensive health plan
  • Section 125 pretax health and dependent care spending account
  • Life, dental and vision insurance
  • Annual performance review
  • Employee Assistance Program (EAP)


To learn more about our Mission and Values, please go to www.goodwillpeo.org.  Goodwill Industries of Central IL is EEO Employer

Posting ID: 73422074Posted: 2019-10-11