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Buffalo Wild Wings
3335 Worthington Blvd, Ijamsville, MD

Job Description

Make personal connections with Guests to create loyalty through engaging conversations
supporting sports, other promotional programs, or unique Guest interests
• Check identification to ensure Guests meet minimum age requirements for consumption of
alcoholic beverages and comply with RAS procedures as defined by federal and state laws
• Prepare alcoholic and non-alcoholic beverages for Guests per BWW's CSP's (Company Standard
Procedures) and specifications
• Inform Guests of the Beer of the Month and make suggestions upon request
• Replace kegs and restock bottles of alcohol when necessary
• Monitor and manage bar inventory and cost control measures including tracking waste per
company drink specs and CSP's (Company Standard Procedures)
• Monitor current levels of inventory including stemware, glassware,garnishes,etc. to ensure
proper levels,and prepares, washes,and sterilizes these items to replenish inventory as
• Collect and accurately process guest payments per CSP's ( Company Standard Procedures)
• Attempt to limit problems and liability related to customer excessive drinking by taking
appropriate precautions RAS (Responsible Alcohol Service}
• Take food and beverage orders from serving staff or directly from Guests
• Maintain neat and clean bar area

Knowledge/Skills:{Depth and breadth of knowledge/expertise that is required to accom plish objectives and create value.
Knowledge may be acquired through education or experience]
• Knowledge of commonly ordered drinks and ability to make suggestions
• Knowledge of RAS (Responsible Alcohol Service) procedures as defined by both state laws and BWWs
policy and guidelines
• Superior customer service and interpersonal skills to satisfy guest needs and solicit feedback
• Knowledge of proper sanitation, food safety, and security procedures
• Knowledge of current marketing initiatives and up-coming events in order to proactively inform Guests
and invite them back
• Knowledge of food and beverage menus and ability to make suggestions to enhance guest experience
and increase ticket sales

• Skill in time management and organization with excellent attention to detail
• Ability to take direction and execute team and company objectives
• Basic mathematical skills and ability to handle money accurately
• Basic knowledge of Point of Sale systems
• Conflict management and problem resolution skills
• Knowledge of sport basics
• Conflict management skills,analytical skills, and high degree of emotional intelligence in order to
recognize and solve problems that come with the position

Posting ID: 73982551Posted: 2019-02-07