Est. $11.15 - $11.97
Full-time, Part-time

113 W. Jackson Boulevard

Jackson, MO 63755

Do you love food and hospitality?  Do you want to be part of a company where the culture always put their people first and make you feel like a part of a family? Looking to be a part of a premiere company and help them with continued growth while having fun doing it?  Look no further, Rally’s Drive-In Southeast Missouri is looking for a Team Member to join our family of fun, hard-working, and downright awesome people.  

Great, so you answered yes to all the questions above.  Here is some more information on the role. You would be responsible for making a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a Rally’s Team Member, you will help ensure that we are the 1st Choice for our guests. You will passionately serve our guests, by providing fast and friendly service.
This job might be for you if:
  • You have a passion to make customers smile and make them feel as if they are the center of your attention every time they visit.
  • You have a knowledge and skills in hospitality, ethical conduct, and restaurant safety
  • You think on your feet.  You like learning new things and can-do multiple things simultaneously. When things change, you know how to roll with the punches.
  • You have the passion and the ability to utilize the following skills: active listening, verbal and written communication, active learning, complex problem solving, critical thinking and troubleshooting.
  • You love to work as an integral part of a team to achieve team goals and metrics.
  • You desire a CHALLENGE.
You desire to grow professionally.

Things you will be responsible for:
  1. Culture Statement/Core Values: knowledge of and use of mission statement and core values.
  2. Guest Focus:  Respond promptly and professionally to any guest feedback.  Give appropriate participation in any promotional activities.  Use of guest name when recognized or when they use check or credit card
  3. Product Knowledge: Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements
  4. Work Ethic: Provide support in maintaining company appearance standards through completion of daily and weekly tasks
  5. Cash Controls: Maintain execution and control over cash handling processes within daily tolerance for cash over/shortages, and bad checks.
  6. Product Quality: Able to properly maintain all Food Service guidelines to produce quality products
  7. Replenishment: Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure re-wraps are done promptly.
  8. Policies and Procedures: Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention
  9. Sales: Encourage guests to purchase promotional items, and upsell where appropriate
  10. Safety: Ensure you are practicing good safety skills, cleaning up any liquids that may be on the ground, using proper lifting techniques, reporting safety incidents – whether for yourself or a guest to a manager immediately
  11. Extra Stuff: Like everyone else, we must include additional duties as assigned.

To land this awesome opportunity some experience in guest service or food preparation is preferred but not required.  In addition, we just ask that you complete our awesome training program, be organized, be flexible and be food safety certified.

Please read below the important things that are typical in this work environment.  

Physical Demands: The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk and hear.  This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day.  The employee must frequently lift and/or move items over 50 pounds.  Specific vision abilities required by this job include close vision distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

EEO Statement: RDI, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, RDI, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.  RDI, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.  Improper interference and the ability of RDI, Inc employees to perform their job duties may result in discipline up to and including discharge.

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Posting ID: 740669327 Posted: 2022-06-10 Job Title: Team Member