359 Route 35 South

Cliffwood, NJ 07721

Quality 1st Basement Systems, a regional leader in the Basement Waterproofing and Finishing industry, is looking for a Customer Care Specialist to join our growing team. Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At Quality 1st, we also redefine for our employees. We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.

What We Would Provide You

  • A trusting, respectful, and fun culture
  • The best tools and training to get the job done the right way
  • A solid pay and benefits package
  • A team you can be proud of – we’ve been awarded [list awards]
  • Opportunities for professional growth   

What You Would Do

·         Represent us by answering calls, setting service and sales appointments, scheduling production installations, and following up with customers on various issues

·         Provide tactical support to other departments of the company

·         Keep customer records and database current

·         Communicate with customers to ensure their satisfaction with our work

·         Provide customers with a remarkable experience

What We Need for this Role

  Experience in the customer service field

·         Exceptional telephone and interpersonal skills

·         Proficiency in computer programs and apps

If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as our Customer Care Specialist.  

For more information about our company, visit

Posting ID: 741191349 Posted: 2022-09-10 Job Title: Customer Service Representative