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in Covington, KY

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Hours Full-time, Part-time
Location Covington, Kentucky

About this job

Overview:

As a Citrix Architect on TQL’s IT Infrastructure Team, you will be joining a close-knit group of Network and Server Engineer’s. Our Server Engineer’s design, install, maintain, repair and upgrade server and storage systems, including SAN storage, server hardware and software.

 

What’s in it for you:

  • $70,800 - $125,000 base salary 
  • Independence to accomplish goals and requirements with minimal oversight
  • Advancement opportunities with structured career paths
  • Paid relocation to Cincinnati, OH 
  • Reimbursement for continuous education and technical training
  • TQL's IT Team offers a hybrid work environment with the ability to work remotely 8 days per month
  • We win wherever we go – Voted a 2019-2021 Computerworld Best Places to Work in IT

 

What you’ll be doing:

  • Support, diagnose and fix problems, or potential problems with server hardware, in- house software and systems, and 3rd party applications to attain optimal service capability
  • Manage and lead small to medium sized projects according to budgets and schedules
  • Maintain and keep TQL applications operational 99.9% of the time
  • Work within the guidelines of our change management process to conduct appropriate updates
  • Design and implement solutions to maintain and/or enhance IT infrastructure
  • Document technical builds, configurations, service/administer account IDs and passwords to ensure business continuity
  • Share knowledge with peers to cultivate a team environment and maintain a high-level of professionalism
  • Provide 24/7 first level support as part of an on-call rotation

 

What you need:

  • Bachelor’s degree or equivalent amount of relevant work experience  
  • 7+ years’ experiencing supporting Windows based systems and Citrix hybrid environments
  • Experience with Citrix enterprise deployments (MCS, WEM, GPO)
  • SCCM experience focused on managing Citrix
  • Strong background in implementing and troubleshooting Citrix Virtual Apps and Roaming Profile Solutions
  • Automation and scripting skills
  • Strong background in proactive monitoring and alerting
  • Ability to travel as needed 
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