The Shift Manager helps ensure that the restaurant operates smoothly and in a high state of cleanliness while learning the business of restaurant management through on the job training. He or she will learn to manage and train the staff to ensure they provide exceptional service to customers in a timely, courteous, efficient, and accurate manner and that they follow proper sanitation standards and keep all areas clean and sanitary at all times. In addition the Shift Leader will interact with customers and learn to manage restaurant finances and execute cost control systems.
The ideal candidate for this position has a high school diploma or high school equivalency diploma with at least one year of restaurant experience. Previous management experience in a hospitality, food service, or customer service position is highly preferred. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.