The Kitchen Line Cook is responsible for food preparation, presentation, recipe adherence and quality control. All food must be prepared according to specific company procedure and instruction. Food must be prepared in a safe and timely manner; time goals (ticket times) must be met. The Line Cook must be a team player who can multi-task and work with a high sense of urgency. They must also possess excellent listening and communication skills. The Line Cook may be required to work Take- out window, Dine- in window, grill, fryer, presses, soups, salads, etc.
Essential Job Functions:
Report to work on time and as scheduled. Must be able to clock in & out correctly on a daily basis.
Ensures that they adhere to company policies and procedures at all times.
Report any incident or accident immediately to any supervisor or manager.
Be able to work in a fast paced, limited space, high volume environment, paying attention to detail.
Must be able to multi-task and have excellent time management skills.
Must possess excellent communication skills, being able to energize and maintain a team effort.
Be a team- player in all areas and aspects of the kitchen and surroundings.
Ability to communicate effectively and efficiently with all colleagues.
Ability to follow directions.
Must be certified in Safe Food Handling with an understanding of local, state and federal health and sanitation laws.
Contribute to maintaining a consistent “A” grading from the health department throughout the year. Ways to do this include washing and sanitizing hands and tools/machinery throughout the work shift.
Assures that high standards of sanitation and cleanliness are maintained throughout the kitchen areas at all times.
Prepares food according to all recipes and guidelines and changing it as needed to accommodate the customer.
Wearing gloves at all times when handling food products as per Company policy.
Maintaining all levels of food products stocked and neat, according to business sales needs.
Maintains all areas of the kitchen clean, neat, and safe at all times.
Assures that they assist in achieving a score of 90 percent or better on all Health Dept and Everclean audits.
Ensures that there be no cross contamination, improper food handling and/or storage practices through proper training and supervision.
Complying with all food storage expectations using correct labeling and correct times of preparation.
Temperature control is being monitored throughout the day. Keeping food out of the “Temperature Danger Zone” of 41 to 135 degrees Fahrenheit for all uncooked food products.
Cross training of all aspects within a Line Cook position. Including the preparation, re-stocking, and dishwashing of product as necessary.
Handling all kitchen items such as knifes, containers, slicer, grill, fryer, and pressers with caution at all times.
Continue to look for different ways to improve daily kitchen operations.
Be able to interact with customers, colleagues, supervisors, and all levels of management in a positive and effective manner.
Ability to work a varying schedule complying with business needs and on an as needed basis.
And other duties as assigned to you.
Investigates and resolves customer complaints in the areas of product quality, sanitation, service, and accommodations.
Assures that all products are consistent and maintain quality standards so that the customer is satisfied each time.
Be able to answer all guest “product” related questions with accuracy. For example, ingredients, sugar content, proper storage and allergens.
Tactfully deal with guest related issues in regards to product and also offer alternative suggestions/recommendations when guest request cannot be fulfilled.
Fill in where needed to ensure excellent customer service and efficient operations