The primary function of a Customer Service Advisor is to safely provide an excellent service experience for our customers. Customer Service Advisors communicate vehicle service recommendations to customers with the intent to educate the customers on vehicle maintenance requirements. They must also have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as be able to speak effectively with customers and employees. Customer Service Advisors may also be required to work with their hands on cars.
Experience and comfort speaking with customers
Able to stand and walk up to 4 hours without a break
Able to work in extreme heat and/or cold
Able to endure repetitive and prolonged bending and reaching
Able to withstand exposure to fumes and cleaning products
Strong data entry computer skills preferred
Along with competitive pay and outstanding advancement potential, employees also enjoy the following benefits: