Black Bear Diner
    395 Leavesley Road, Gilroy, CA 95020
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    Summary of Position

    Provide friendly, prompt, individualized service that creates a dining experience so positive that all guests will want to return.


    Specific Duties and Responsibilities

    • Welcome and greet guests.  Make all our guests feel comfortable and let them know you’re there to personally take care of them.
    • Inform guests of specials and feature items.
    • Answer questions about our food, beverages and other restaurant functions and services.
    • Take food and beverage orders from guests, enter orders in our point-of-sale system.
    • Deliver food and beverages to guests in a timely matter.
    • Run food orders from the pick-up window promptly regardless of which server placed the order.
    • Perform side work at the start and end of each shift as assigned.
    • Maintain clean service areas.
    • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.  Pre-bus tables frequently.
    • Prepare bill and present check to guest at appropriate point in service sequence.
    • Clean and reset tables promptly.  Clean chairs, booths, and surrounding carpet.
    • Be ready and willing to assist fellow servers as situations arise.
    • Thank guests for their visit and invite them to return.
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.



    • Possess verbal and language skills to understand and communicate with guests.
    • Must have a basic knowledge of dining room and service procedures and functions.
    • Possess basic math skills, operate a point-of-sale system, and have the ability to handle money.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to safely lift and easily maneuver plates of food, as well as supplies weighing up to 10 pounds.
    Posting ID: 74433009Posted: 2020-07-14