At Once Upon A Child®, we offer parents a fun and convenient way to buy and sell gently used kids’ stuff, making saving money on children's clothes, toys, baby furniture and equipment a reality every day. We focus on quality, safety and value — the same things our customer care about for their own families. We offer a welcoming place to shop for parents and their children. Because of the extent of customer activity and the volume of incoming merchandise, being able to work with focus, pace and efficiency is key.
There areopportunities to learn about the business and for advancement.
Responsibilities and Duties:
Greet customers immediately, determine their needs, and handle all interactions in a friendly, enthusiastic and professional manner.
Become familiar with children’s products, brands, and prices, and understand features and benefits.
Evaluate items presented to the store for purchase and accurately entering the products being bought by the store
Assist customers during the sales process and maximize sales and customer satisfaction by suggesting add-ons
Price and ticket items appropriately based on the computerized system and pricing/buying guidelines.
Efficiently and accurately tag items purchased from customers.
Keep the sales floor stocked. Bin, label and organize merchandise that will be stored in backstock.
Maintain cleanliness and organization of the store.
Requirements and Qualifications
Must be reliable—show up for assigned shifts; be on-time; be ready to bring your best to work every day
Must be a team player
Act in a friendly, courteous and helpful manner toward customers, their children, and other team members
Have a high degree of energy and drive to meet customer demands
Performeffectively, efficiently, and safely in an environment where every day is fast-paced
When assigned tasks and projects, enjoyworking with minimal supervision and will take initiative
Can anticipate customer and process needs, can prioritize, and can troubleshoot to provide great service and resolve bottlenecks
Good listener and able to learn quickly
Able to constructively communicate viewpoints and concerns to other team members and management team
Able to stand and walk for long periods of time, up to 8 hours per day.
Able to lift up to 40 lbs, without assistance
Able to bend, rotate, and reach, as required in a retail environment, where there is receiving, tagging, and stocking merchandise
Able to operate a computerized sales terminal
No exposure to hazardous materials or environment
Rate of pay depends on experience and availability. Starting wage for adults who have full-time availability (32 hours or more) and open availability (days, evenings, weekends) is $14.
Employee discount and retirement savings plan with matching contribution.