Employer is actively reviewing applications
12.00 to 15.00 per hour
Full-time

535 W University Dr

Mishawaka, IN 46545

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! 

Compensation: $12 - $15 hourly

Responsibilities:
  • Field customer complaints when necessary
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Communicate with housekeeping to make sure guest rooms are ready
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
Qualifications:
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • Comfortable taking telephone calls 

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Posting ID: 746955282 Posted: 2022-07-26 Job Title: Deck Clerk Night Auditor