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in Mountain View, CA

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Estimated Pay $22 per hour
Hours Seasonal Part-time
Location One Amphitheatre Pkwy
Mountain View, California

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Estimated Pay
We estimate that this job pays $21.57 per hour based on our data.

$17.76

$21.57

$30.61


About this job

Live Nation’s US Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. 

 

THE GIG US Concerts is seeking a receptionist who will assist guests at live events. The receptionists will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints

 

WHAT YOU’LL DO 

Office Duties: include but are not limited to; basic secretarial duties such as; answering/returning phone calls, emails regarding guest complaints, questions, comments about upcoming and past events. Filing, logging lost and found items, mailing packages/letters out for various departments including claimed items to guests (making daily trips to post office).Various show day projects, often times including tasks on Microsoft Word, Excel and Power point Event Duties: Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls to help resolve our customer concerns through analysis to determine the most effective resolution. Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations. Solicit sales of new or additional services or products. Confer with customers by telephone or email to provide information about products or services, take, or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken. Refer unresolved customer grievances to designated departments for further investigation   Assist guest with any questions or needs. Other duties assigned by the Business Office Manager.

WHAT YOU’LL BRING

  • High School Diploma or equivalent
  • Familiar with Microsoft Office Suite
  • Attention to detail, quality and accuracy
  • Strong relationship building and communication skillsAbility to work independently
  • Excellent verbal and written communication skills If the above description sounds like you and fits your background, apply today! Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

 

 

EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

 

 

HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.